LOCATION COVERAGE

• We deliver only in Malaysia.

CHARGES

• The shipping price is auto-calculated based on your shipping address and weight / dimension.
• We also provide FREE shipping for order above RM250 to west Malaysia and above RM500 for east Malaysia
• You can self pickup with free of charge by using the coupon code IPICKUP on your checkout
• You can pickup from our office at 3:00 pm to 6:00 pm from Monday to Friday and at 11:00 am to 2:00 pm on Saturday

DELIVERY METHOD AND TIMING

• We work with reputable delivery partners such as Lalamove, Pickuup, M-Express and GDEX whom we trust with all of our hearts.
• Once your order been shipped, an email will be sent to you with the tracking number.
• If you have not receive your purchases within 1 – 3 working days (for Peninsular Malaysia). For East Malaysia it will take 14 working days. Please contact us immediately if you do not receive your order within this time period

TERMS AND CONDITIONS

• All business day delivery will be made from Monday to Friday, between 3:00 PM to 8:00 PM.
• No deliveries will be made during weekends (Saturday & Sunday) and Public Holidays.
• Deliveries can be delayed due to weather conditions.